Senior Machine Learning Engineer

About the Senior Machine Learning Engineer at Headspace:

Machine Learning at Headspace is a dynamic and innovative group whose mission is to improve the experiences of our members and clinicians through the mindful application of Machine Learning. These applications include building conversational AI systems, healthcare assistance tools, and recommendation and personalization systems. In this team, you’ll be tasked with owning and delivering cutting edge language-based ML applications that will power the core features of Headspace. You’ll have the opportunity to lead the vision, alignment, development, deployment, and evangelization of these solutions, helping to bring Headspace to the forefront of AI and to realize its mission to improve health and happiness of the world. 

How your skills and passion will come to life at Headspace:

• Lead the development of complex, scalable AI models and applications from inception to production
• Drive impactful ML technology initiatives that will shape the delivery of and access to mental healthcare
• Provide technical leadership and be a role model for those pursuing technical career path in AI/ML engineering
• Contribute to an engaged, inclusive technology community that values diversity and equity
• Promote the development of high-quality code through engagement in code review and constructive feedback
• Increase internal and external company visibility in the AI community through open source, talks/presentations, etc.

What you’ve accomplished:

• MS or higher in Computer Science, Statistics, Mathematics or a related field OR equivalent experience
• 5+ years of ML engineering experience in an academic or professional setting
• 3+ years of experience with modern NLP tools and machine learning libraries (scikit-learn, PyTorch, TensorFlow, spaCy)
• 3+ years of experience with any of the following fundamental technologies: vector search, embedding models, recommender systems, supervised, unsupervised machine learning, deep learning, reinforcement learning, LLM orchestration, RAG systems.
• Experience with unit, integration, and end-to-end testing, version control
• Strong problem solving and communication skills and ability to influence across internal organizations
• Mentorship of junior engineers and contribution to DEIB initiatives

Nice to have:

• Professional experience with clinical and/or healthcare applications of machine learning
• Familiarity with current ML literature including optimization methods and agent-based models
• Fluency in OO design and programming in Python 
• Experience with implementation of robust and highly scalable services
• Experience with AWS, including SageMaker, Lambda, S3, DynamoDB, IAM

How to get started:
If you’re excited by the idea of seeing yourself in this role at Headspace, please apply with your resume.

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF) and Los Angeles (LA). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF and LA areas, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $122,400-$195,500 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice