Senior Software QA Analyst

The Problems You’ll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. 

As a Senior Software QA Analyst,  you will partner with the R&D teams to ensure product quality, assist with direction, and act as a liaison between Business and Engineering. As part of the role, your day-to-day activities will include the creation, execution and management of manual and automated tests within the testing cycles.

• Attend development meetings, such as daily stand ups and sprint plannings.
• Help to handle engineering workload and coordinate with engineering + product on daily basis
• Review and criticise product specifications, and technical design documents to provide timely and meaningful feedback.
• Cooperate with developers, product managers and business to gather system requirements and write testing scenarios/acceptance criteria based on them.
• Ensure all technical teams have the information they need to develop solutions to the problem as efficiently as possible.
• Create detailed, comprehensive and well-structured test plans to both assess new product launches and periodically test existing products.
• Write, execute and maintain manual test cases
• Write, execute and maintain automated test cases 
• Periodically aggregate your findings and present on what issues most impact product quality (not limited to bugs)
• Plan and coordinate testing activities, such as individual or group testing sessions.
• Thoroughly identify and document bugs from testing.
• Triage production bugs from your product domain (validate the bug, provide Business context to Engineers and follow up with bug reporters).
• Perform thorough regression testing when bugs are resolved or any changes are introduced to the system.
• Be an expert in how to service QA across different development methodologies, using the appropriate testing technique, process and/or tool.
• Assist the QA team with testing requests out of your product domain expertise.
• Participate in side projects to develop internal and company wide Quality processes and procedures.
• Mentor junior team members
• Independently identify problems and proactively drive solutions.
• Capable of owning and driving strategic initiatives on behalf of the QA organization
• You consistently achieve metrics displayed on team's playbook

The Team You’ll Work With

The QA Organization consists of ~15 QAs who work closely with our Product, Engineering, and Support teams. We work cross-functionally across the organization to make sure we are testing our product before our clients get to use them. This is a highly visible and critical role to help define and implement QA processes within different teams, plus help with manual and automation testing to test our products thoroughly and deliver with high quality. 

About You

Hard Skills

• 4+ years of experience as a Quality Assurance Analyst/Tester/Automation Engineer.
• Experience writing automation in either Python, Java, Javascript, or other languages. 
• Experience with Python, pytest and Selenium is a plus.
• Fluency in English with strong written and verbal communication skills (we communicate closely with global teams on a daily basis!)

Soft Skills

• Highly autonomous - able to operate with little to no day-to-day oversight in ambiguity
• Organized, detailed, and methodical approach to solving problems
• Care deeply about building flawless user experiences.
• Relentless and unconventional - think outside of the box and create unique scenarios for testing
• Helpful - successful cross-functional collaborator, has gone beyond core activities to support other teams, processes and initiatives.
• Excellent communication skills, both written and verbal