Staff Software Engineer - Billing

Lob (View all Jobs)

United States

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Interview Process

1. Initial phone screen 2. On-site interview. Technical problems discussed during the interview are all simplified versions of problems we've had to solve in production. Our entire interview process and what we're looking for is described in our blog post How We Interview Engineers.


$187,500 - $190,000

Programming Languages Mentioned

JavaScript, C++, Java

Lob was built by technical co-founders with a vision to make the world programmable.

We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by some of the most reputable investors in tech, and we are building our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings. 

As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through, and are on a mission to make direct mail more sustainable.

Staff Software Engineer

As a Staff Software Engineer at Lob, you’ll have technical ownership and expertise of your team’s domain as well as broad knowledge of Lob’s software systems. You’ll work on code, but you’ll also have a key role in reviewing others’ code, creating new feature designs, collaborating with other engineering teams to understand system impacts of new work, educating more junior engineers on software best practices, and mentoring their technical skills.

As a Staff Software Engineer, you’ll…

  • Write high quality code and tests, with well-thought out support, deployment, monitoring, logging, and alerting functions in place.
  • Take ownership of system health, identifying ways to improve stability and proactively resolving defects before they become problems.
  • Delegate to teammates to both lighten your workload and spread the experience and knowledge.
  • Write documentation for other developers to learn from.
  • Write documentation for business and product users to learn from, and in turn educate customers with.
  • Partner with product and engineering managers to plan your team’s work, short term and long term.
  • Work with third parties such as technical representatives from vendors.
  • Consult with engineering leadership and fellow staff engineers to establish company-wide engineering goals and initiatives.

What will you bring to this role…

  • 8+ years of experience as a high-performing software engineer in a role of technical leadership.
  • 3+ years experience with cloud-based SaaS systems and service providers, such as AWS, Temporal, Nomad, Datadog, or similar.
  • 3+ years experience with financial applications, e.g. payments, POS, billing, invoicing, etc.
  • Strong programming and problem solving skills. We mostly use Node.js TypeScript but have successfully onboarded engineers with primary experience in languages like Java, Go, C++, etc.
  • Strong communications skills. Ability to write good software documentation, draw system architecture diagrams, explain technical problems to management and engineering leadership, etc.
  • A talent and desire to educate teams on software best practices and the specific details of development tasks.
  • Good software estimating and planning skills. Know how to fill a sprint plan from a backlog, split work into smaller tasks when necessary, prioritize the backlog. 

At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these:

  • Experience with microservices, monorepos, and serverless backend applications.
  • Experiences with saga patterns, strangler fig patterns.
  • Managing risk with continuous production deployment.
  • Effective project management skills: track record of working together with product managers to bring projects from inception to completion.
  • Computer Science or Engineering degree

Compensation Information: *Not hiring in CA or NYC* 

US Tier

Base $187,500 - $190,000



“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”

We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above. 

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!


Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Recent awards

BuiltIn Best Midsize Companies to Work For 2022
#86 on Y Combinator's Top Private Companies List 2021
BuiltIn Best Midsize Companies to Work For 2021
2020 Inc 5000 List of the Fastest-Growing Private Companies
2019 Timmy Awards - Best Tech Workplace for Diversity, Community Favorite in the Bay Area
Deloitte’s 2019 Technology Fast 500

Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄

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