Engineering Manager / Senior Engineering Manager - Video

About Mux

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes diverse backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to improve the people around them.

You’ll join a tight-knit team with experience at places like Google, YouTube, Twitch, Reddit, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world. 

We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Reddit, Vimeo, Robinhood, CBSi, Discovery, PBS, and TED. Customers, large and small, love working with us and love our team.

We are building something big together. We’d love to hear from you!

About the Role

As a (Senior) Engineering Manager at Mux, you will play a key role in building Mux’s next-generation Video products that power delightful user experiences for millions worldwide. Your team is an integral part of our organization, building some of the underlying technologies and services that power our & our customer's business worldwide.

You will lead & guide your team working on complex projects across our globally distributed architecture serving many thousands of requests per second & many petabytes of content, help chart the technical direction of our platform, and work closely with the rest of the engineering team to advance how we collaboratively build software. 

What You’ll Do

• Work cross-functionally with product, customer success, and other engineering teams to execute on product and business strategy, creating innovative products that resonate with our customer base.
• Participate in the full development cycle: technical design, development, test, experimentation, analysis, and launch. You’ll review design docs, give feedback on product specs, and elevate for operational excellence on your team and across Engineering.
• Coach, mentor, and nurture your team with support and understanding as individuals and as an inclusive group. You elevate your team & make their work visible and accessible to all of Engineering and the company.
• Build & advocate best practices in your team for availability, reliability, and production readiness.
• Take accountability for the delivery of projects, both as a closely involved leader and a facilitator for your team. You’ll work closely with your team, guiding them through decisions where necessary but providing them the room to step up where possible.
• Collaborate closely with others in engineering leadership to constantly evolve our technical direction and long-term strategy.

Who you are

• 3+ years of experience as a dedicated Engineering Manager of a team of at least 5, with a track record of building cross-functional relationships and elevating standards in all aspects.
• Strong organizational skills, adept at prioritizing tasks, and ensuring projects stay on schedule for yourself and your team. You don’t leave success up to chance but instead exhibit systems thinking.
• You possess an entrepreneurial spirit and are self-directed, innovative, and biased toward action. You thrive to build new things and excel in navigating ambiguity.
• You have excellent communication skills, must be able to collaborate with teams in a remote-equal environment and discuss complex topics with technical and non-technical audiences.
• 4+ years of experience in production Backend Engineering as an Individual Contributor in your past, with a successful track record of contributing to sizable projects from start to finish with end-user impact.
• Expertise in building & operating distributed systems, microservices, and globally available systems at scale, including best practices for availability, reliability, caching, and deployment.
• Experience working with Media & Video, specifically, is a plus but not required!

In our commitment to provide transparency with candidates, we openly share base pay ranges for all job postings within the United States, regardless of the state. These pay ranges are established using standardized criteria, including job function, level, and location. They're also benchmarked against similar companies in a similar stage of growth. The starting base pay for this position is between $185K and $235K. Actual pay is influenced by various factors such as location, skills, depth of experience, and internal equity.

If you don't have all of these requirements but think your experience could be a great fit, that's okay! Please apply and we can talk about what's most needed in the role.

U.S. Benefits

You'd join an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, Reddit, Brightcove, Bain, and the BBC. We have a supportive culture that cares about both excellent work and work-life balance.

We are remote-equal, with an office space in Downtown San Francisco and London. 

• Flexible PTO + 11 company holidays
• Weekly no-meeting days + quarterly focus weeks
• Healthy work-life balance encouraged
• Competitive health, dental, and vision insurance (99% employee and 60% dependent premium coverage)
• Fertility benefits
• FSA and HSA available
• Short-term and long-term disability insurance
• Group life insurance
• Travel accident insurance
• Employee Assistance Program (EAP)
• Medical support concierge service
• 401(k)
• Paid parental leave
• Investment in career growth through professional development stipend
• Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers
• Lunch reimbursement program

Mux is an Equal Opportunity employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.