Financial Crimes Manager (EDD/PEP), Stripe Delivery Center

Stripe (View all Jobs)

IN-Bengaluru

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Interview Process

1. Programming/debugging phone screen 2. On-site with your own laptop/setup and full access to internet. Interviews include systems design, 45 min practical coding question, integrating an API exercise, debugging, and talking with hiring manager about team alignment.


Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

 

About the team

As Stripe’s user base and global footprint grows dramatically, we are looking for passionate people and operations to help build teams in our new Stripe Delivery Center, a centralised operational hub of Stripes. We are looking for someone who is passionate about fighting financial crime, preferably within e-commerce or payments, and who possesses a deep understanding of Enhanced Due Diligence/PEP  mitigation techniques. This person will cultivate the engagement of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organisation. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals.

Stripe is both a technology company and a financial services company, and you will need to be comfortable straddling both of those worlds every day.  The right person for the role will enjoy dealing with that puzzle, seeking creative solutions and moving quickly, often in the face of ambiguity. You will have a strong operations mindset, be passionate about people management, drive strong quality standards, and have deep expertise in financial crimes investigations and research techniques. 

 

What you'll do

Stripe is looking for a leader, preferably with EDD/PEP expertise to join and lead its Financial Crimes Operations team. This role is directly responsible for growing and coaching financial crimes investigations teams across Anti-Money Laundering (AML) and Due Diligence and will help Stripe detect and mitigate financial crimes risks.

 

Responsibilities

  • Recruit, manage, coach, and develop a new team of in-office Financial Crimes Operations Associates and leads over a period of time
  • Guide your team in completing financial crimes investigations, reviews and identifying money laundering, terrorism financing, and/ or sanction risks 
  • Drive strong operational delivery and process improvement helping to mitigate financial crimes risk while balancing operational efficiency and user impact
  • Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks
  • Provide guidance and coaching on risks that are relevant to all of Stripe’s geographies, i.e., North America, Latin America, Asia Pacific, and European markets
  • Build a great culture and ensure team members are happy, effective, and growing in their career
  • Set clear goals and direction, and provide regular feedback on team members’ performance
  • Be data-driven in your analysis of performance, and in your decision making
  • Be flexible to work in an environment that might include occasional shifts 

 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

 

Minimum requirements 

  • Minimum of 5 years experience leading financial crimes teams
  • Managed teams of at least 50 people across levels with focus on building capability
  • Minimum of 10+ Years of Experience with payments, risk, compliance, and / or financial services industry operations.
  • Expertise in EDD/PEP AML, or Sanctions regulations and best practices
  • Experience working cross-functionally with multiple teams to deliver high impact initiatives 
  • Experience in delivering weekly and monthly business metrics and reporting
  • Excellent written and verbal communication skills
  • An ability to partner effectively with internal stakeholders
  • Background of identifying and remediating quality gaps in team performance
  • Passion for process improvement and innovation

Preferred qualifications 

  • Experience in building and scaling new teams from zero 
  • Knowledge of financial crime regulatory frameworks, inclusive of BSA Patriot Act, OFAC, and EU Anti-Money Laundering Directives
  • Strong operational background including new process launch, service delivery in a high growth technology company
  • Familiarity with the financial crime technology stack (including watchlist management systems, case management tooling, transaction monitoring and screening)  

Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄


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