Information Architect (remote)

This position is 100% Remote.  The Information Architect will be part of the VA CEDAR Health Modernization Team.

Work on things that matter

Ad Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to design and engineer government systems that connect Veterans with services, bring affordable health care to millions of people, and support important programs like Head Start. And as we work to make critical government services intuitive, accessible, and human-centered, we’re also changing how the government thinks about and uses technology. If you thrive on change, want to help close the gap between consumer expectations and government services, and can see the possibilities in ambiguity, then we want you here with us. 

What matters most

Ad Hoc operates according to our commitment to inclusivity, acceptance, accountability, and humility. We aren’t heroes. We believe in missions larger than our individual selves and leave our egos at the door, learn from our mistakes, and iterate in order to better serve the people in our country. We prioritize building teams that represent the diversity of the people our government serves. We love the challenge of government-size projects. We want to bring skills to federal agencies, help them better meet the needs of their users, and close the gap between consumer expectations and government. 

Built for a remote life

Ad Hoc is remote-first and remote-always. We’ve designed our culture, communications, and tools to support a nationwide distributed team since the beginning. Being remote by design allows Ad Hoc to be thoughtful and intentional about creating diverse teams and supporting them with a work environment that fits their lives. With a generous PTO policy and Slack channels for every interest (from birding to space nerds to parenting) our culture embraces the things happening in your life. Maybe you need to adjust your schedule to care for your family or take a bike ride. At Ad Hoc, that’s embraced. 

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the Office of the Chief Technology Officer - Digital Experience, the Office of Information Technology, Veterans Health Administration and Veterans Benefits Administration to design and deliver seamless user experiences for Veterans, their Families and Caregivers and VA employees.  By applying better practices in service design, product management and technology, we enable VA to increase the usage, throughput, quality and reliability of services and decrease the time Veterans spend waiting for outcomes.

About this position:

• This position is fully remote
• Minimum two (2) years of experience in an information architect role or equivalent 
• Demonstrated experience creating information architecture deliverables such as site maps, user flows and wireframes
• Experience with Tree Testing is preferred
• Prior experience working within a VA ecosystem is preferred

What you’ll do as a Information Architect

The Information Architect provides IA design and support for teams building Veteran-facing features on VA.gov.  They work with Veterans Facing Service (VFS) teams to define where on VA.gov their product/feature will live and how users will find and access the product/feature.  

Some of your responsibilities will include:

• Demonstrated experience creating information architecture deliverables such as site maps, user flows and wireframes
• Reviewing research findings on individual team products and features and incorporates findings into IA design.  
• Collaborating with the Sitewide Content team on static content implementation, including defining labeling and structure of content. 
• Maintaining global IA spreadsheet and site maps. 
• Providing insights and feedback on standards and helping to identify opportunities to improve and evolve IA standards. 
• Demonstrating some experience designing and executing on user research related to IA such as card sorts, tree tests, etc. 
• Prior experience working within a VA ecosystem is preferred.

Some basic requirements

• Minimum two (2) years of experience in an information architect role or equivalent 
• All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.
• You must be legally authorized to work in the U.S now and in the future without sponsorship.
• As a government contractor, you may be required to obtain a public trust security clearance.
• Some of our available roles are on federal contracts may require a degree or additional years of experience as a substitute.

Benefits

• Company-subsidized Health, Dental, and Vision Insurance
• Use What You Need Vacation Policy
• 401K with employer match
• Paid parental leave after one year of service

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.   

In support of the Colorado Equal Pay Transparency Act, and others like it across the country, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $96,777 - $130,591. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

Job reference:  1876