Manager, Infrastructure Security
PagerDuty (View all Jobs)
1. Zoom / on-site pair programming and tasks
Programming Languages Mentioned
PagerDuty believes that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.
Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.
We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
PagerDuty is seeking our next Dutonian on the Infrastructure Security team. As a Manager, Infrastructure Security at PagerDuty, you’ll be a part of and lead an amazing team that’s intensely focused on securing our products, improving our security processes, and building the future of security at PagerDuty.
How You Contribute to Our Vision
- You revel in the opportunity to build lovable security solutions that make developers and customers happy.
- Be a part of security initiatives like secrets management, identity and access management, vulnerability management, incident response, implementing security controls, and infrastructure.
- Since we own and operate what we build, you’ll collaborate closely with engineers across teams. You will work closely with our internal development teams to ensure we deliver secure, highly reliable and scalable solutions to our customers.
- We practice Chaos Engineering, so you’ll have the opportunity to be involved in our Failure Friday sessions, where we deliberately break our systems, find weaknesses, and fix them proactively.
- With 10,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
- Support our team’s on-call rotation, triaging and addressing security issues as they arise.
- Backfill for CISO as needed in meetings, represent PagerDuty in customer technical discussions as needed
- Partner closely with other leaders within security and engineering.
- Should be able to identify current and future needs to stay current with FedRAMP and industry requirements in support of overall security (network security).
About You: Skills and Attributes
- You get excited about incident detection, response and forensics.
- You believe in creating tools and automation that make security the easiest choice.
- Things that make you smile: Secure Infrastructure, systems, automation, analysis, coding, cute animal memes.
- You’re interested in and understand vulnerability management, patch management, and security tooling.
- You understand the importance of documenting, collaboration, and knowledge sharing.
- You are comfortable with loosely defined requirements where you exercise your analytical skills to clarify questions, share your approach and collaborate with the rest of the team to build/test elegant solutions.
- You have an understanding of the importance of empathy: you should have an open mind to others—no matter how senior or junior they are.
- You have a calm, assertive approach to diagnosing and fixing urgent problems.
- You enjoy mentoring and learning from your team and peers.
- 5+ years of experience as a Security Engineer in a large, enterprise, Cloud-native/Cloud-first environment , working closely with the SRE team, implementing security controls.
- At least 2 years managing teams of individual contributors including managing and assigning individual, team and cross-team work.
- Experience with FedRAMP, including FedRAMP Low baseline controls, continuous monitoring disciplines, NIST 800-53 controls, NIST CyberSecurity Framework, working with 3PAO and Agency sponsors.
- Ideally experience includes bringing a product through first-ever FedRAMP authorization, but at a minimum, maintaining ongoing compliance for authorized environment.
- Technical stack experience required to be successful in this role:
- AWS Security (GuardDuty, CloudTrail, Secrets Manager, EKS/ECR, IAM family, Config)
- Vulnerability management (Qualys/Nessus, Twistlock, Snyk), SIEM (SumoLogic or Splunk),
- Infrastructure as Code, Container Security , CI/CD Discipline (Helm, Terraform, Chef),
- SOC, Security Incident Response & Risk Management.
- Experience with SOC, IR activities.
- Proficiency in at least one programming language (e.g. Ruby on Rails, Python, JSON/Scripting). Required for tools that are rolled out for integration, IaaS, and ability to deploy certain workloads.
- Auditing and security best practice of AWS; focus on IAM, network access, Kubernetes and S3.
- Penetration testing, bug bounties and anything in between.
PagerDuty is a global company focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working.
As a Dutonian, you can expect competitive pay and benefits; structured learning, development, and advancement; immersion in our award-winning company culture; and exceptional colleagues. PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Sydney, Tokyo, and Toronto, with remote opportunities in those countries and Chile. We offer a hybrid, flexible workplace, while also providing ample opportunities for connection in-person and virtually with your fellow Dutonians.
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.
One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Your package may include:
- Competitive salary and company equity
- Comprehensive benefits package from day one
- Flexible work arrangements
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Paid volunteer time off - 20 hours per year
- Bi-annual company-wide hack weeks
- Mental wellness programs
- Dutonian Wellness Days & Midyear Wellness Week - scheduled company-wide paid days off in addition to PTO and scheduled holidays
- HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a better digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include Cisco, Genentech, Electronic Arts, Cox Automotive, Shopify, Zoom, DoorDash and more.
Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities.
PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2.
Go behind-the-scenes @pagerdutylife on Instagram.
PagerDuty is committed to creating a diverse environment and is an Equal Employment Opportunity (EEO) employer. PagerDuty provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email email@example.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program
Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄