Software Engineering Manager, Banking Services

📍London or remote (UK) | 💰Base salary range for this role is between £90,000 and £140,000 depending on experience + plus stock options & Benefits | 

About us: 

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

About the team:

The Banking Services Group builds, owns and operates the core payments and finance services and infrastructure at Monzo. These services sit at the heart of how our customers make their money work. We enable customers to make card payments using their Hot Coral card, move money in and out of their account, make and receive scheduled payments and get access to cash across the world. On top of this, our services provide the foundation for many of the exciting and innovative features and products other Monzo teams have built, including Monzo Flex, Virtual Cards for Pots and Get Paid Early.

We are a new group within Monzo with an ambitious vision, to enable teams building financial products to move faster, in-control and reduce the operational burden of running their products. As an Engineering Manager within the group, you’ll lead a number of our payments teams. This will require you to work closely with technical leads, engineers and engineering leadership (as well as other non-engineering disciplines) to help shape strategy and roadmap for your teams, support your teams delivery activities and develop the careers of engineers within your teams.

Engineering Management at Monzo:

Engineers and Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work.

Engineering managers at Monzo are accountable for the technical and delivery outcomes for their team. Your focus will be on helping to create an autonomous, high performing team - to foster an environment where decisions are delegated and can be made and communicated effectively.

You can read more on the expectations of Engineering Managers on our Progression Framework.

You’ll spend your time:

• Lead teams of high performing software engineers
• Take accountability for technical delivery in your teams, collaborating with the technical leads.
• Actively foster a high bar for engineering excellence within the group.
• Support, coach and develop engineers in their career through regular 1:1s and continuous feedback.
• Lead on communication with stakeholders from other teams, creating focus space for engineers to do their best work.
• Collaborate with other engineering managers, and other engineering leaders to contribute to company-wide best practices and standards.

You should apply if:

We’re looking for an Engineering Manager with a track record of leading high performing, productive engineering teams - while this is not a role which requires hand-on-coding, we’re looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles. 

We recognise that engineering managers lead in different ways, we’re looking for someone who: 

• Has the ability to communicate clearly and effectively, both in writing and verbally.
• Is comfortable operating within ambiguous problem areas with a high degree of autonomy
• Has a focus on outcomes over processes, who optimises for the highest impact and leverage.
• Can understand, influence and challenge engineering decisions - but to empower the team to make those decisions themselves.
• Demonstrates a high degree of empathy, and a drive to create an inclusive team environment.
• Can effectively hire and structure an engineering team based on priorities and impact
• Is driven to create technical products that solves genuine customer needs
• Clearly understand what good looks like for a high-performing team of engineers and can chart a course to get there.
• Has an ability to coach people to achieve their goals.
• Knows how to inspire and motivate their teams. 

We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again.

The Interview Process:

Our interview process involves 3 main stages: 

1. A 30 min intro with a member of our recruitment team.
2. A 1 hour call with someone from our senior engineering leadership team. We’ll ask you questions about your current and previous roles, as well as what a high performing team looks like for you, and how you’ve helped create them in the past.
3. A 3 stage final-round interview, split between a collaboration with one of our engineers on a technical exercise, as well as management and leadership interviews.
4. We may follow up with a final stage interview, to discuss any feedback before making a final decision.

At all stages we’ll create space for you to ask as many questions as you have, you’re interviewing us as well!

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.

What’s in it for you:

💰Base salary range for this role is between £90,000 and £140,000 depending on experience + equity ➕ plus stock options & benefits 

✈️ We can help you relocate to the UK  

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

We're usually always hiring for Engineering Managers, so there's no closing date for this job. 

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog,  2021 Diversity and Inclusion Report and 2021 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

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