Associate Software Engineer, Customer Engineering

Spreedly (View all Jobs)

Durham, NC or Remote, US

Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄


Interview Process

1. Take-home project related to business

Programming Languages Mentioned

SQL, JavaScript, Ruby


Spreedly is the world's leading Payments Orchestration solution. Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Backed by Spectrum Equity, with a $75M investment, Spreedly is experiencing rapid growth.

We now serve 600 customers globally.  Many of these direct customers are platforms and marketplaces that have thousands of their merchants leveraging our payments platform.  Our customers include industry leaders in digital goods, order ahead and delivery, online marketplaces, donation/giving platforms, event ticketing, and financial services.

Our employees help us execute against our vision through building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.

Spreedly's Customer Engineering team is seeking an Associate Software Engineer to join them in working closely with our customer-facing teams to understand customer requests and respond quickly to well-understood work item types that need completion. This team's ultimate goal is to delight customers by having a rapid and attentive engineering team, while also serving as a buffer for the rest of the engineering department by handling reactive, high-cadence work.

As a contributor on this team, you will be a driving force behind the delivery of multiple business objectives that leverage and extend our technical platforms. This is a great opportunity for a software engineer to apply their industry and academic experience, engage with senior engineers, and help merchants, merchant aggregators, and fintechs scale with speed and confidence. 
Responsibilities
  • Work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
  • Design, program, debug, and modify software enhancements and/or new products
  • Develop, test, and document libraries, frameworks, APIs that allow us to effectively scale development on our applications across multiple projects as common services or components
  • Support our products and contribute to troubleshooting production issues
  • Contribute to documentation and procedures. May interact with users to define system requirements and/or necessary modifications
  • Write clear maintainable solutions that scale, adhere to coding standards, working in a professional software engineering environment (source control, shortened release cycles, continuous integration, deployment, etc.)
  • Participate in requirements analysis, product & code design opportunities
  • Participate in discovery, solutioning, monitoring, and shadowing incident resolution process
  • Demonstrate data-driven analysis and pragmatic decision-making aligned with business and technology needs
  • Strive to differentiate between immediate needs vs long term solutions
  • Participate with senior engineers, development managers, product managers, and scrum-masters in an agile environment
  • Learn continuous improvement processes. Welcome change and complexity.  Learn quickly and adapt fast
  • Requirements
  • Bachelors degree in Computer Science, a Coding Bootcamp certificate, or an equivalent amount of experience
  • 1+ years of relevant work experience
  • Experience working with object-oriented programming, data structures and algorithms, databases, SQL, web programming
  • Ability to build and maintain productive internal/external working relationships
  • Strong communication and partnership skills required
  • Nice to Have
  • Experience coding with Ruby programming language
  • Experience with open source contribution, repositories, and personal projects
  • Participation in communities of interest, meetups
  • Certifications in technology and/or agile methodologies
  • What We Offer
  • Competitive salary + Equity
  • Outstanding Medical and Dental Insurance: Premiums are 100% company paid for employees and families
  • Note: We offer two PPO health insurance plans: A traditional copay and a high deductible with HSA. Spreedly contributes $1,200/$2,400 per year to the HSA for those choosing the high deductible plan
  • Life and long-term disability insurance
  • Optional Vision insurance and various Flexible Spending Accounts (FSA)
  • Open Paid Time Off policy + 12 weeks paid leave for new parents
  • Matching 401k plan (5% up to $5,000 yearly)
  • Monthly digital lifestyle stipend ($150), new MacBook, and $200 accessory reimbursement
  • $3,000 annual Professional Development stipend and free LinkedIn Learning subscription
  • Flexible, remote friendly work environment
  • Quarterly visits to HQ for remote employees


  • Spreedly is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

    Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.

    Spreedly has implemented a mandatory COVID-19 vaccination policy for all in-office and in-person company meetings, including our mandatory quarterly All Hands events.

    Some of our positions are open to remote applicants. If this is the case it will be sited in the job posting just below the position name. Unless otherwise stated, remote positions are open to candidates in the contiguous US only. We are not set up to support remote employees from CA, NY, or outside the contiguous US. All applicants must have a US work visa.

    We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.

    Please mention No Whiteboard if you apply!
    I'm a one-man team looking to improve tech interviews, and could use any support! 😄


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