Tech Operations, Payment Certification Specialist

Stripe (View all Jobs)

San Francisco, CA or Remote (US)

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Interview Process

1. Programming/debugging phone screen 2. On-site with your own laptop/setup and full access to internet. Interviews include systems design, 45 min practical coding question, integrating an API exercise, debugging, and talking with hiring manager about team alignment.

Programming Languages Mentioned

SQL


Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a platform company powering businesses all over the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start internet businesses from anywhere in the world, builds world-class developer-friendly APIs, and more. Stripe’s Payments and EMV Certification Specialists ensure Stripe’s payments with Visa, Mastercard, and AMEX for physical cards are certified and processing as intended.


Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a superb retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. Payments and EMV Specialists help plan and execute certifications to the major networks and local payment methods for Stripe Terminal in international regions like APAC and EMEA to continue Terminal’s global expansion. Some examples of those local payment methods include eftpos in Australia, Girocard in EMEA, and RuPay in India.

What you’ll do

You will conduct hands-on EMV certification tests for Stripe-certified devices, assist Stripe users with EMV certifications to allow them to on-board devices, work closely with network partners to negotiate and clarify specifications, and engage with payments industry leaders like EMVco on Stripe’s behalf. You’ll also work closely with engineering teams to diagnose and fix EMV tag and certification related issues.

Responsibilities

  • Conduct hands-on EMV certification tests for Stripe-certified devices.
  • Assist Stripe users with EMV certifications to allow them to on-board devices.
  • Work closely with network partners to negotiate and clarify specifications.
  • Participate in industry events and conferences.
  • Work closely with engineering teams to diagnose and fix EMV certification-related issues.
  • Work closely with engineering teams to help increase efficiency and automate processes

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Performed either host certifications or terminal EMV device certifications.
  • A good understanding of payments standards and concepts and know how to find and understand the specifications.
  • Experience with certification tools such as UL / Collis, FIME / Savvi, ICC, etc.
  • Experience working alongside software engineers and payment partners.
  • Experience working with standards such as EMVCo, ISO, or ANSI.
  • Excellent interpersonal and communication skills; ability to manage priorities across a large number of teams, clearly communicate status, and remain focused under pressure.
  • Bachelor’s degree in a technical or analytical discipline.

Preferred qualifications

  • Comfort with SQL and running queries to gather data.
  • Represented companies in payments industry events or partnerships, either on the Technical or Administrative side.
  • Track record of pushing the payments industry forward.

Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄


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