Engineering Manager, Docs Product

Stripe (View all Jobs)

US, Canada

Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄


Interview Process

1. Programming/debugging phone screen 2. On-site with your own laptop/setup and full access to internet. Interviews include systems design, 45 min practical coding question, integrating an API exercise, debugging, and talking with hiring manager about team alignment.


Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

We’re hiring an engineering manager to lead the team that owns the product experience and infrastructure of Stripe Docs and API Reference.

Every day thousands of businesses use our docs to get up and running with Stripe. The Docs Product team’s mission is to make that process as easy and seamless as possible, while also building world class infrastructure and tooling for creating and maintaining our documentation content at scale.
 
Stripe is known for having great docs. This is an opportunity to own that charter and reimagine what “great docs” look (and feel) like. 

What you’ll do

Responsibilities

  • Own the charter and drive the roadmap for Stripe Docs, API Reference, and our homegrown authoring toolchain, Markdoc
  • Be the steward of one of Stripe’s flagship user-facing surfaces
  • Be a staunch advocate for our users, get to know their needs, and deliver to them the best documentation experience possible
  • Interface with engineering teams across Stripe to understand their unique integration flows and user personas
  • Understand the competitive landscape and maintain Stripe’s leadership position in the area of developer experience and documentation
  • Recruit great engineers in collaboration with Stripe’s recruiting team
  • Help engineers advance in their careers and develop new skills
  • Contribute to org-wide initiatives as a member of Stripe’s engineering management team

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 3+ years of people management experience
  • Hands-on experience building developer tools, or impeccably polished tools for another discerning and highly opinionated audience
  • A passion for great documentation and great user experience
  • A deep appreciation for (and track record of delivering) quality craftsmanship
  • Successfully recruited and built great teams of product and platform engineers
  • The ability to thrive with a high level of autonomy and responsibility
  • Clear and persuasive writing and in-person communication skills

Preferred qualifications

  • You have successfully managed high profile, flagship user-facing surfaces at companies of similar scale (or larger) to Stripe
  • You are empathetic to customer needs but enough of a visionary to not just deliver a faster horse
  • You are comfortable planning in quarters, and can set a vision for several years
  • You are comfortable working with geographically distributed teams

Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄


Get weekly alerts of new jobs from companies not using whiteboard interviews!