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Senior Data Science Manager, Growth

Loom (View all Jobs)

Remote

Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄

Interview Process

1. Google Hangouts resume dive on past experience 2. Take-home project OR architectural phone screen 3. On-site interviews (2 technical architecture related to work, 1 or 2 non-technical)

Programming Languages Mentioned

SQL, R, ETL, Python

Loom is the video communication platform for async work that helps companies communicate better at scale. Loom makes it easy to record quick videos of your screen and camera and instantly share them with a link. More than 14M users across more than 200k companies around the world trust Loom to share feedback, updates, intros, training, and more – every day. Founded in late 2015, Loom has raised $203M from world-class investors including Andreessen Horowitz, Sequoia, Kleiner Perkins, Iconic, and Coatue.

The Role

We’re looking to add a Senior Data Science Manager to our Data team to help us manage data related growth efforts across our Product and GTM teams. This person will lead the team responsible for helping us measure the impact of our Acquisition initiatives (Marketing and Sales) and identify growth and optimization opportunities to unlock the next stage of Loom’s growth across all stages of the product growth funnel.

We have rich, complex datasets and our team performs a wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, designing and evaluating tests, crafting complex database queries and ETL pipelines, and developing sophisticated predictive models. The ideal candidate will be data-driven, intellectually curious, and a strong communicator.

Responsibilities

  • Manage a small team analysts focused on supporting the needs of Growth and Marketing, including partners to product and GTM teams (Marketing, Sales, Customer Success).
  • Measure the impact of Acquisition initiatives (Marketing & Sales) and identify growth and optimization opportunities
  • Partner with Product, Marketing and Sales teams to provide data support through experimentation design, dashboards, analyses and adhoc requests
  • Design and develop core business metrics, create insightful automated dashboards (and the necessary data pipelines) and data visualization to track progress
  • Build marketing attribution to understand where users are coming from, ROI on campaigns and lifetime value model to inform customer acquisition costs
  • Proactively derive data insights and turn them into growth recommendations, communicate results and learnings to the rest of the team
  • Develop a thorough understanding of traffic, funnels, conversion rates and user behavior using large clickstream event data (from web and mobile apps)

What We're Looking For

  • 8+ years of experience in a data science or analytics role turning data into insights and recommendations
  • 3+ years of experience managing Data Scientists and Data Analysts in the growth domain
  • Strong analytical and communication skills with the ability to synthesize insights into compelling stories
  • Experience with experimentation, marketing attribution, lifetime value and churn prediction models
  • Good business sense, marketing, sales and acquisition domain knowledge
  • Proficiency in SQL (Snowflake, Postgres) - able to write structured and efficient queries on large data sets
  • Experience with a statistical scripting language (e.g. R or Python)
  • Experience with a Business Intelligence tool (e.g. Tableau or Mode)
  • Experience with Google Analytics and the underlying data in BigQuery is a plus
  • Experience with ETL tools such as Airflow or DBT is a plus
  • A Bachelor’s Degree in a quantitative field or higher

 

How We Work

Freedom and Flexibility: At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. We are able to hire across the United States and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.
 
Engaging Workday: The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.
 
Work-Rest Balance: The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline  for Summer Break around 4th of July and between Christmas and New Years. Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is a natural part of the workday.
 
Social Connection: Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We have also built local offices for those who want to work or meet in person, starting with San Francisco and New York City.
 

Perks at Loom

  • Competitive compensation and equity package
  • 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
  • Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
  • Healthcare reimbursement (for International employees)
  • Life, AD&D, Short and Long Term Disability Insurance
  • 401(k) with 4% company matching
  • Professional development reimbursement
  • Wellness stipends
  • Unlimited PTO
  • Paid parental leave
  • Remote work opportunities
  • Home office & technology reimbursement
 

Loom = Equal Opportunity Employer

We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.
 
We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
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Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄

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