Software Engineering Manager, Platform Infrastructure

Monzo (View all Jobs)

Anywhere (UK)

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Interview Process

1. Phone interview 2. Take-home, & call to discuss it 3. 2-3 hours of on-site interviews (systems/behavioural)


📍London or remote (UK) | 💰Base salary range for this role is between £90,000 and £140,000 depending on experience + plus stock options & Benefits

About us: 

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

About the team:

Our Platform engineering teams are here to help engineers be more effective; we enable our product teams to ship products into the hands of our customers quickly, safely and securely. 

Today we have 3 engineering teams in our Platform Group:

  • Backend Platform who are focused on boosting engineering effectiveness, productivity, and velocity
  • Infrastructure Platform who are responsible for providing the compute platform that we build and run our software on
  • Stateful Platform who enable engineers to build highly reliable and performant services on our platform by making stateful systems including locking, storage and queuing easy to use for engineers

We’re looking for someone to manage our Infrastructure Platform squad. You’ll support a team of engineers who are responsible for all of the core underlying infrastructure and compute platform that powers Monzo. This encompasses everything that we build and consume from AWS (e.g. compute, networking), the services we run on top such as Kubernetes, our core metrics system (Grafana, Prometheus, Thanos), and our physical data centres that we operate to provide our access into our payment networks. 

Our platform serves our engineers as well as our customers, so a strong candidate for this role has good experience with approaching platform engineering work with a strong product focus - regularly getting feedback from our internal customers along the way to help shape our future roadmap.

Engineering Management at Monzo:

Engineers and Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work.

Engineering managers at Monzo are accountable for the technical and delivery outcomes for their team. Your focus will be on helping to create an autonomous, high performing team - to foster an environment where decisions are delegated and can be made and communicated effectively.

You can read more on the expectations of Engineering Managers on our Progression Framework.

Your day-to-day: 

  • Supporting, mentoring and developing high performing engineers
  • Working with fellow engineering managers and building a high-performing team that consistently and iteratively delivers high-impact, high-quality work
  • Collaborating with engineers and product teams around Monzo to inform our future roadmap and regularly capture feedback on how we can improve our platform
  • Fostering a high bar for engineering excellence within your teams
  • Supporting, coaching and developing engineers through their career with regular 1:1s and continuous feedback
  • Contributing to your team's strategy and helping set a long term roadmap. You’ll also help with defining, planning, and driving large-scale programmes of work from start to finish.

You should apply if:

  • you have previously worked as a software engineer at a senior level, ideally in the platform or infrastructure domain
  • you have experience managing the performance and development of 8+ high-performing engineers
  • you know what good looks like for a high-performing team of engineers and know how to get there
  • you can bring a product mindset to platform work
  • you have an empathetic leadership style and you build strong, effective relationships
  • you care deeply about helping others achieve their goals, and become the best engineers they can be

We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again.

The Interview Process:

Our interview process involves 3 main stages: 

  1. A 30 min intro with a member of our recruitment team.
  2. A 1 hour call with someone from our senior engineering leadership team. We’ll ask you questions about your current and previous roles, as well as what a high performing team looks like for you, and how you’ve helped create them in the past.
  3. A 3 stage final-round interview, split between a collaboration with one of our engineers on a technical exercise, as well as management and leadership interviews.
  4. We may follow up with a final stage interview, to discuss any feedback before making a final decision.

At all stages we’ll create space for you to ask as many questions as you have, you’re interviewing us as well!

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.

What’s in it for you:

💰Base salary range for this role is between ÂŁ90,000 and ÂŁ140,000 depending on experience + equity ➕ plus stock options & benefits 

✈️ We can help you relocate to the UK  

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

We're usually always hiring for Engineering Managers, so there's no closing date for this job. 


Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog,  2021 Diversity and Inclusion Report and 2021 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.


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Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄


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