A big part of the "one-click" observability dream is understanding the needs of our users. Towards this, we're looking for our first developer advocate to be our "User Zero," represent our users internally as we built out the product, and strengthen our relationship with the Akita community.
What is Akita?
Today, understanding system behavior is hard. Developers have to instrument their systems; they have to understand logs, metrics, and traces. At Akita, we're building a new kind of observability solution that does not require an internal expert to install and operate. Our solution has two main parts: an eBPF-based approach for automatically watching API traffic and automatic inference over the API traffic
Akita was founded by Jean Yang, previously a CMU professor with over ten years of experience in programming systems research and over two years of experience with Taylor Swift memes on Twitter. Akita is backed by two of the top VC firms, as well as a major NBA player and some other incredible angel investors. 🏀😇
Who works at Akita?
We're remote-first, work together closely, and get the most excited when we build something that helps our users. We believe in shipping quickly and often, learning, and iterating. We love dogs and also cats. You can learn more about our team here.
You're a builder. You're excited about building from the ground up, whether it's apps or products.
You're comfortable sharing drafts, getting feedback, and iterating. You have experience working closely with others and changing course based on feedback. You find this way of working fun.
You’re scrappy. You know what it takes to ship high-quality production software, but you’re also happy taking judicious shortcuts and even deliberately incurring tech debt to get the job done. You're looking for a fast-moving team that fits the way you work.
You’re versatile. You've gone deep, but you're flexible across your toolbox and are willing to do what it takes to solve a hard problem.
What you'll do at Akita
Dogfood the Akita product as User Zero so you can be well-positioned to talk with users about how to use the product, as well as talk to the team about how to make the product more user-friendly.
Talk to users on Slack and calls towards understanding our users' end-to-end workflows and how Akita helps them with their pain points. Communicate your findings in the form of notes, videos, and feature suggestions to the rest of the team.
Work with the rest of the team in making the docs a welcoming and helpful destination for users to understand the product and how they can reach their goals.
Work with the rest of the team and our users to Tweet, write blog posts, and make videos and livestreams about the problems we're solving at Akita and how Akita helps.
Build our playbook for turning users into engaged members of our community.
You're a good fit if you have
2+ years of experience working on products in the developer tools space
Experience engaging with user communities to understand needs and pain points
Ability to balance multiple projects and deadlines
Strong attention to detail
Strong written communication skills
Strong storytelling skills
You'll have an edge if you have
Experience on the 0-to-1 stage for a new product
Experience as a developer advocate
Experience in the observability space
Track record of creating popular content for developers
Track record of working on products with good developer experience
Not necessary for this role
An existing public online presence
Competitive salary and equity packages.
Generous health and dental insurance. 401(k) plan.
Work from anywhere in the US, as long as there is a significant overlap with 9am-6pm Pacific time.
If you're excited to build build the future of observability with a small, capable team, we'd love to hear from you.
Akita is an equal-opportunity employer.
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