Engineering Manager, Maps API

Maps are no longer static. Our maps represent the ever-evolving world, accessing, aggregating, and adapting anonymous data from millions of sensors and phones in real-time. Mapbox has the exciting opportunity to power devices and products across the next frontier in location-based data, such as Internet of Things and AR/VR.

 Whether you’re watching the delivery of your grocery order on Instacart, looking at a gym on ClassPass, sending snaps on Snapchat, tracking your personal best on Strava, monitoring your gas budget on Metromile, or checking today’s forecast on The Weather Channel, Mapbox is the location and maps within those apps. We’re changing how people move by mapping the world in real-time. We are the developer platform for location.

What We Do

The Maps API builds and maintains the applications and infrastructure responsible for creating and distributing Mapbox maps. Thousands of customers rely on our services to seamlessly handle billions of requests every day, scale in real-time to global events, and enable designers, developers, and analysts to make and share maps we’ve never dreamed of. Delivering maps means delivering a model of the world that’s changing all the time, and needs to automatically support the world’s edge cases – writing systems, fonts, local regulations, and global boundary disputes. 

The Maps API maintains the highest-traffic read APIs at Mapbox and the distributed ETL pipelines used by internal and external customers to turn data into maps. We’re building new ways for people to visualize location data. 

What We Are Working On

Maps are a critical part of enabling a more autonomous future. We are powering maps for in-vehicle experiences such as navigation, commerce transactions, joyful rides, and many others with BMW, Rivian, GM and Toyota.  As part of this effort you will be working with the team on Internationalization and supporting multiple languages, and, enhancing the APIs that are consumed by other products

Maps provide the canvas on top of which package routes are drawn for logistics customers such as Amazon, FedEx, InstaCart and others.  We are building solutions for logistics planners, drivers, fleet operators and end customers.  As part of this effort you will be enhancing the APIs, adding new capabilities and ensuring operational excellence in scaling, caching, meeting quality and SLA thresholds.

What You'll Do

Mapbox is looking for an Engineering Manager to lead a team of innovative and high performing engineers. Your team owns the development of Mapbox Maps APIs and scaling them to meet operational excellence standards. You will be responsible for organizing your team’s day-to-day work, fostering the growth and development of the people on the team, and aligning the team’s work to the company priorities, 

In this role, you can expect to:

• Deliver complex, high-impact projects while providing technical expertise and mentorship to your team
• Operate your team’s day-to-day and be hands-on in project management and sprint planning
• Manage SRE responsibilities for on-call and related responsibilities
• Empathize with internal and external customers delivering features that address their needs
• Manage and develop the team through hiring, retaining, mentoring, and continually building the team’s capabilities
• Drive company, product, and team objectives, carrying your team and relevant stakeholders along in the decision-making
• Develop the long-term business strategy driving the team’s work
• Establish, track, and iterate on operational metrics to ensure the team is delivering products that meet or exceed customer expectations.
• Determine best engineering practices and promote them within the team and across Mapbox
• Foster a culture of collaboration, innovation, diversity, and data-driven decisions on the team

What We Believe are Important Traits for This Role

• Previous experience (2+ years) building and leading a high-performing team of backend engineers that delivered high-impact and high-value work
• Strong opinions on ergonomic, developer-friendly RESTful HTTP APIs 
• Expertise in designing, maintaining, and scaling highly-available distributed systems through rapid growth
• You like to experiment, but love finishing projects even more. 
• Clear and persuasive communication of complex information to a broad audience, and a commitment to fostering and growing cross-team relationships
• Experience facilitating work in ways that counteract unconscious bias
• Commitment to recruiting and retaining a diverse engineering team
• Proven ability to design and develop sophisticated, innovative, efficient, and durable applications on AWS

What We Value

In addition to our core values,

• We value high-performing creative individuals who dig into problems and opportunities.
• We emphasize an environment of mentoring, pairing and learning to equip employees with the tools needed to be successful in their function and the company.
• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations.
• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. 

Mapbox is an EEO Employer - Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

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