Developer Relations Engineer / DevRel (EMEA/Americas)

Platform.sh (View all Jobs)

Remote, Europe/UK or Americas

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Interview Process

1. Remote Interview, Wide-Ranging discussions on many diverse subjects. 2. Remote interviews with team members.

Programming Languages Mentioned

Python, PHP, JavaScript, Golang


About Platform.sh

Platform.sh is a remote-first global workforce with roots in France. From the onset, our founders are committed to a better way, and that common thread continues today in each of our sta. We’re inspired by a future where digital infrastructure is everywhere and invisible. Where innovation and collaboration can easily flow, without technical barriers.

A collective with diverse backgrounds, we work together to test, innovate, and challenge one another, finding new ways to reimagine digital experiences. We’re here to help our customers thrive.

Bring your experience to our team, and help us build a better way.

Position Summary

This posting is for two open DevRel Engineer positions, each with a specific programming language and framework focus area: 

  • DevRel Engineer (Python)
  • DevRel Engineer (PHP)

As a member of the Developer Relations team, you will play a key role in better understanding how our developers use the product - from onboarding and first explorations, to advanced Enterprise applications - and using what you’ve learned to enable the community and to champion feature requests and improvements on their behalf. 

You’ll work directly with Documentation writers, Product Managers, and Engineering to use what you’ve found to improve the developer experience for every user by producing technical articles, documentation, example code, and training resources, and to advocate for that experience in event talks and public demos. 

Your goal will be to cultivate relationships within developer communities, all for the purpose of providing the resources and context needed to enable developers to make cool things that solve real problems with Platform.sh. It’s from those relationships that you will be best able to create resources well aware of best practices in those communities, and how best to support integrations between popular tools and Platform.sh. 

The Product organization is distributed across the Americas and Europe. This position can be done from anywhere in time zones ranging from UTC-8 to UTC+2, but a candidate in the Western Hemisphere is ideal for the purpose of North American event attendance. 

What you can expect to do on a daily basis

  • Write, update, and maintain documentation around best practices working with our product using a variety of frameworks and programming languages
  • Research best practices within developer communities in order to produce and maintain example codebases meant to be deployed by our users
  • Transform research into interesting blog posts
  • Leverage research into content for conference and meetups talks, that can be given at both online and in-person events
  • Assist internal teams as a technical resource for improving developer experience generally, as well as around the specifics of a given framework and runtime
  • Collaborate with all teams throughout Developer Experience to produce documentation, onboarding materials and training paths
  • Plan and participate in team webinars, live streams, and workshops
  • Cultivate collaborative relationships with our users as well as external developer communities

What you bring 

The ideal candidate will possess a unique blend of technical knowledge and experience working with Python and PHP in web development, as well as the creative impetus to turn research into public resources in a collaborative environment.

  • Technical writing experience with blog posts and documentation
  • Speaking experience at conferences, meetups, and live streams

 

Position 1 - Python:

  • Web development knowledge and experience, especially with Django, FastAPI, and Flask. Knowledge of, and willingness to investigate, best practices to provide resources and integrations between Platform.sh, Blackfire.io, and popular Python frameworks and tools
  • An understanding of the day-to-day problems a developer encounters deploying applications, as well as the tooling currently being used to solve those problems, especially DevOps best practices, CI/CD, local development, and performance
  • A caring mindframe and an empathetic spirit. The ability to think from other perspectives is a tool we ask of all employees
  • A passion for the developer experience, software development and tooling 
  • Excellent communication skills that are clear, concise and empower teams into action 

Position 2 - PHP:

  • Web development knowledge and experience, especially with Symfony. Laravel, and Drupal. Knowledge of, and willingness to investigate, best practices to provide resources and integrations between Platform.sh, Blackfire.io, and popular PHP frameworks and tools
  • An understanding of the day-to-day problems a developer encounters deploying applications, as well as the tooling currently being used to solve those problems, especially DevOps best practices, CI/CD, local development, and performance
  • A caring mindframe and an empathetic spirit. The ability to think from other perspectives is a tool we ask of all employees
  • A passion for the developer experience, software development and tooling 
  • Excellent communication skills that are clear, concise and empower teams into action 

Nice to have

  • A history of open-source contribution
  • Experience working remotely in a distributed team 
  • An interest in developing integrations first-hand, between Platform.sh, Blackfire.io, and popular frameworks
  • Node.js experience
  • Golang experience

What we bring as a team

  • Join a team of fellow tinkerers to deep dive into frameworks and tooling, share that knowledge through example code and technical documentation, and investigate the bugs and edge cases that need visibility so our users don’t have to
  • An open work environment where your voice is welcomed on any topic
  • A culture of constant improvement, no process for process sake or hierarchical red-tape
  • We are a growing company and actively foster internal promotion opportunities

This is a remote job. Work from anywhere!

We’re a worldwide, distributed team looking for the best talent. Our remote model has been in practice and thriving since 2014. To us, remote work means flexibility and having truly diverse, global teams.

As a side effect of teams being spread across time zones, you may have to adjust to occasional early morning meetings if you live in the Americas, or late night meetings if you live in an APAC country.* We do our best to accommodate time zones but there are preferred hours for certain roles and teams. The team you interview with will be able to give you a clear idea of their collaborative hours.

*To maximize team collaboration with product, design and engineering teams, this role is preferred in the Americas and Europe/Africa in time zones ranging from UTC-8 to UTC+2 with a special preference for a home base in the Americas. 

Company perks and benefits

  • Leadership that cares 
  • A global team rich with culture and diversity
  • An open work environment where your voice is encouraged. We can always find ways to do better and look forward to hearing your ideas
  • Company-wide DE&I initiative that you can be a part of 
  • A product you can believe in. We’re changing the way companies develop and manage their web applications
  • Wellness stipend of $300 a year
  • Professional development budget of $800
  • Tandem – a pool of linguists from around the world willing to help each other work on learning new languages
  • $3,000 office budget at hire (computer is mandatory but spend the rest on things that help you work, from headphones to a wifi extender) and a welcome kit of branded swag
  • A yearly global gift exchange - get paired up with someone 3,000 miles or kilometers away and share a part of your home
  • We’re voted as A Best Place to Work. 96% of employees think Platform.sh is a great place to work
  • Yearly, international, company and team meetups
  • Fair PTO based on your country’s standards
  • Inclusive parental leave (timeline is country-dependent)
  • Remote working/flexibility
  • Healthcare, dental, and vision (US, CA, UK and FR sta only)
  • Matched contributions to 401K/RRSP (US and Canada sta only)
  • Company shares (discretionary)
  • Unlimited Platform.sh accounts

About our recruitment process

We don’t expect a great hire to meet every requirement we have listed. If you can see yourself elevating the team we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 2-4 interviews on Google Meet. We leave the process fairly customizable to teams and roles, so in some scenarios we’re able to streamline the process to have minimal rounds. Expect a higher number of rounds for director-level roles and above.

You’ll also have the opportunity to schedule virtual coffee chats with potential future peers during the recruitment process to see if you can envision working together. Use interview and coffee time to make sure the company aligns with what you’re looking for in a working environment.

All roles require background checks.

About our product

We are the most unified, secure, enterprise-grade platform for building, running and scaling fleets of websites and applications. Platform.sh is trusted by 5,000+ organizations globally to create the best digital experiences. 

Please mention No Whiteboard if you apply!
I'm a one-man team looking to improve tech interviews, and could use any support! 😄


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